In this document, we will be addressing the following issues:
Personal information gathered about our users is transmitted using
state-of-the-art encryption technology. Click on the VeriSign logo on top of
our pages to confirm encryption technology from VeriSign.
In addition, as an extra precaution, if paying with a credit card, we check to
make sure that the shipping address for the ring is the same as the address of
the card holder.
However, while we have done our part, we expect our customers to do theirs.
Specifically, remember to log out of any design/purchase session that you have
logged in. Make sure to protect sensitive information while you are entering
it. Choose a "good" password that you can remember without writing down, but
one that is hard for even people who know you to guess. Don't share your
password with anybody. Don't leave your workstation unattended while you are
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Ring Company promises to keep all your personal information that you submit to
us strictly confidential. We collect personal information only when necessary
for contact, billing, shipping and personalizing the products you order.
Portions of your data may be shared with:
Your name, address, e-mail and any other data collected will not be sold to
mailing-list firms or any other non related third parties whatsoever.
Although The Ring Company may occasionally share statistics about our customers
with important business partners, we do not disclose any identifying
information about individual customers. In particular, your name and email will
never be sold or distributed to any non-related party for whatever reason.
The price of the ring and its options where applicable is as shown in the Ring
Designer in US dollars. The full price will come up in Ring Designer and in the
checkout process of your shopping cart. Each order will also be verified in
person by our Customer Service Department. In very rare instances, they may
find an issue where the price of your order needs to be modified. In these
cases, you will have the option of canceling the order with no cost penalties
Sales Tax in USA and Canada:
Shipments to an address within the United States are not subject to any
Customs and Duties for International Shipments.
Any shipments to countries outside of the United States may be subject to
additional customs and/or duties charges. These charges vary by country and
circumstances. These costs are not applied nor collected by the RingCompany.
Depending on your country, these costs are maybe applied by and collected by
the courier company and/or a government agency.
The Ring Company will attempt to provide as much information prior to delivery
as possible to you.
For example, all shipment to Canada may be subject (depending on how the
shipment is classified by Canada Customs) to:
The Ring Company will try and accommodate almost any payment method and
schedule. We currently accept checks, money order, bank transfers and credit
cards (VISA, Master Card and American Express). Checks and money orders need to
be physically sent to one of our offices. Credit card and bank transfers can be
handled online, over the phone or via the fax.
You have three options for payment schedules.
We recognize that you might be concerned about purchasing a ring that you have
not had a chance to try on. However, we are confident in quality of the product
and service you will receive that we offer an unconditional, no questions asked
money back guarantee:
If, within 30 days of receiving your ring, you are not satisfied for any
reason, simply return the item and we will be happy to refund the purchase
price in full (not including shipping charges and/or custom mold charges, if
any). There are no “re-stocking fees” or hidden “admin fees”.
The products must not be worn and must be returned in it's original packaging.
Please note that many names and logos of companies, schools, organizations, etc.
are trademarked and/or copyrighted such that they cannot be used without permission
from the owner of those names and logos. If we get a request to make a ring
that displays a name or logo that is trademarked and or copyrighted,
we will request that the consumer making the request obtain written permission
from the owner of the trademark/copyright to do so. The consumer is also responsible
to pay for any fees associated with the use of the name and or logo.